FAQ’s

  • Your consultation is a private appointment to discuss your goals, medical history, and any concerns. We’ll assess your skin, outline potential options (including benefits, risks, side effects, and downtime), and help you decide what’s appropriate for you. No treatment is guaranteed; any procedure only proceeds if clinically suitable after assessment.

  • No. In line with Australian regulations, we don’t advertise or promote prescription-only treatments online (including names, prices, or inducements). If relevant to your needs, these options can be discussed in a one-on-one consultation with an appropriate health professional.

  • Suitability depends on your medical history, current health, medications, and skin assessment. We’ll only proceed if a treatment is considered clinically appropriate for you after consultation.

  • All treatments carry potential risks and side effects. These vary by treatment and individual factors. Your practitioner will discuss them with you in detail—along with contraindications, aftercare, and when to seek medical advice—before any procedure.

  • This varies from person to person and by treatment type. We’ll provide individual guidance during your consultation, including expected timelines, maintenance considerations, and review points. No specific outcomes can be promised.

  • Downtime, if any, depends on the treatment and your individual response. You’ll receive clear pre- and post-treatment instructions tailored to you. General after-care guidance is available on our site.

  • Out of caution, many aesthetic treatments aren’t performed during pregnancy or breastfeeding. Please let us know if you are pregnant, planning pregnancy, or breastfeeding so we can advise appropriately.

  • No. We provide treatments for adults (18+) only.

  • Please disclose your medical history, allergies, medications (including recent antibiotics, anticoagulants, isotretinoin), and any recent procedures. We’ll provide tailored pre-treatment advice during your consultation.

  • Bookings can be made online. If you need to reschedule or cancel, please provide at least 24 hours’ notice in line with our policy. Late arrivals may need to be rebooked at the practitioner’s discretion. See our cancellation policy for full details.